Shipping policy

Shipping & Delivery Policy

The Shipping & Delivery Policy is a part of our Terms of Service ("Terms") and should be read alongside our main Terms: [Terms of Service](https://craftnagri.com/policies/terms-of-service).

Please review our Shipping & Delivery Policy carefully when purchasing our products. This policy applies to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Shipping Within India:

We aim to dispatch orders within 48 hours. Please note that we do not dispatch orders on Sundays or national holidays due to the closure of courier services. 

Once dispatched, the delivery timeframe will depend on your location. Orders typically take 3-7 business days to be delivered, depending on your city and proximity to our warehouses. 

A tracking link will be shared with you via email or WhatsApp to easily track your shipment and stay updated on its delivery status.

IN WHAT CASES CAN MY ORDER BE DELAYED?

There are rare instances where your order may be delayed. These include:
- Product Out of Stock: If the product is temporarily unavailable, we will inform you as soon as possible.
- Logistical Challenges or High Demand: Unexpected logistical challenges or a high volume of orders may delay processing.

In the event of a delay, we will notify you promptly with a revised estimated delivery date and keep you updated until your order is successfully delivered.

QUESTIONS ABOUT RETURNS/REPLACEMENTS?

For questions related to returns or replacements, please review our [Refund & Replacement Policy](https://craftnagri.com/policies/refund-policy).

HOW CAN YOU CONTACT US REGARDING ANY QUESTIONS?

If you have any questions or need further assistance, feel free to contact us through one of the following options:
- WhatsApp: Click the Help button at the bottom-right corner of our website, select "Support," and you'll be redirected to Craft Nagri's WhatsApp support.
- Phone: (+91) 8630765804
- Email: care@craftnagri.com

QUESTIONS ABOUT PRIVACY?

For any questions related to privacy, please review our [Privacy Policy](https://craftnagri.com/policies/privacy-policy).